event•hapily Blog

Elevate Your Arrival Flow with Post-Check-In Alerts

Written by Nikki Zangardi | Dec 9, 2025 5:18:10 PM

If you’ve ever run an event check-in table, you know the truth: this is where the real chaos tries to start.

People show up early. Or late. Or with a plus-one they swear they added. Someone can’t remember what T-shirt size they picked. Someone else has dietary restrictions you definitely did ask about … somewhere.

Meanwhile, your team is juggling badges, wristbands, merch, and seventeen variations of “wait, which line am I supposed to be in?”

So we built something that makes all of that dramatically easier.

Introducing Post Check-In Alerts — a simple way to surface the right details at the exact moment someone checks in.

This small but mighty update gives your team instant context so they can move attendees through check-in confidently, quickly, and without the guessing game. 

Prefer to see it in action? Watch Max dig into it here:
 
 
 
 

Designed for the Few Seconds That Matter Most

Post-Check-In Alerts add a simple but surprisingly powerful layer to event•hapily’s check-in flow: before your staff confirms an attendee, they get a clean preview of the details that matter.

Not a dashboard. Not a popup with 40 fields. Just the essentials surfaced at exactly the right time to help deliver an impactful check-in experience for both your staff and your attendees.

Think data like:

  • Shirt size
  • Meal preference
  • Badge type or access level
  • Table or seating assignment
  • VIP indicators
  • URLs for badge printing, dynamic content, or custom flows

It’s the context your team always needed, sitting in the one place it actually helps.

 

Why This Enhances the Entire Check-In Experience

A single check-in interaction might be quick, but multiplied across hundreds or thousands of attendees, every small delay compounds.

  • Accessibility notes get overlooked until the attendee is already on their way inside.
  • The wrong shirt gets handed out and needs to be swapped.
  • A VIP is sent through the standard line because their badge type wasn’t immediately obvious.
  • Add-ons — workshop passes, drink tickets, merch bundles — get missed because the team didn’t realize they were purchased.
  • Badge printing slows down because the link isn’t easy to find right when you need it

Individually: these moments seem minor and easy to mitigate.

Collectively: they create friction your attendees feel.

Post-Check-In Alerts remove that friction by giving your staff the exact details they need in real time — so they can make decisions quickly, confidently, and without the backtracking that slows everyone down.


Where You’ll See the Most Immediate Impact

This is one of those features where the value clicks instantly. Teams are already relying on it for: Teams have been leaning on it for:

Merch Distribution

Hand out the right size the first time — no hunting through registrations, no holding up the line, and no awkward swaps because the attendee swears they selected something different.

When staff can see the size before handing anything over, the process feels smoother, faster, and far more intentional for both sides of the table.

Lanyard or Badge Type

Different groups often need different lanyards — partners, customers, sponsors, speakers, staff. When the designation appears automatically during check-in, your team hands out the correct color or badge type without hesitation.

It keeps helps segment the room visually and gives attendees the sense that you recognize who they are and why they’re there.

Catering

Dietary details appear upfront instead of being buried in a CRM record, which means your team can confidently guide people to the right meal — and attendees feel cared for instead of like an unexpected accommodation.

It’s a small moment that dramatically improves perceived hospitality.

VIP Routing

Access-level notes surface instantly, so staff knows exactly who should get white-glove treatment.

No more scanning badges and hoping the system flags them correctly — your team sees the indicator immediately and can route VIPs to the right line, lounge, or experience without hesitation.

It sets the tone from the first touchpoint.

Badge Printing

Clickable links show up in the alert, eliminating the “where is that URL?” scramble that slows down badge pickup.

Whether you're printing on demand or pulling a dynamically generated badge, the link is right there — making the experience feel surprisingly polished for attendees who expect this step to be clunky.

Seating Assignments

Perfect for conferences, dinners, and multi-session events where placement matters.

When your team can confirm seating before completing check-in, guests are sent to the right spot confidently — no roaming, no backtracking, no awkward “I think you’re actually over there.” It reduces confusion and reinforces that your event is thoughtfully organized.

Past Attendance (e.g., “5th year attending”)

A small detail that creates a big moment. When staff can see that someone is a returning attendee — whether it’s their second year or their fifth — they can greet them accordingly.

That quick acknowledgment (“Good to have you back!”) instantly elevates the interaction and reinforces a sense of loyalty and belonging around your event.

Add-Ons Purchased

If an attendee opted into extras — workshops, drink tickets, merch bundles, upgraded access — your team sees it immediately.

There’s no chasing down purchase history or double-checking receipts. Guests receive exactly what they paid for without delay, and the arrival experience feels more organized, polished, and reliable.

Special Accommodations

Accessibility and support needs appear right when your team can act on them. Whether it’s mobility assistance, reserved seating, or another accommodation noted during registration, surfacing it during check-in ensures nothing gets overlooked.

Attendees feel cared for and your team delivers a more inclusive, intentional experience from the start.

 

Ready to Make Your Check-In Experience Seamless?

Here’s the real win: events run better when teams make informed decisions quickly.

Post-Check-In Alerts eliminate the friction that slows teams down. The “hang on,” the “let me check,” the “does anyone know if…?” All the micro-pauses that add up to a line that feels slower and a check-in table that feels more reactive than prepared.

With this feature, your team:

  • moves faster
  • makes fewer mistakes
  • keeps lines shorter
  • delivers a more personalized, polished arrival experience
  • never has to dig for critical details again

It’s the kind of upgrade that quietly improves the entire onsite flow — because the moment your staff stops guessing is the moment check-in actually works the way you intended.

 
Want to see it in action? Request a demo and see how event•hapily helps you run events the way they should be — clear, connected, and completely in HubSpot.